TERMS AND CONDITIONS
These Terms and Conditions (the "Terms") govern the use of morgensternpublishing.store (the "Site"). This Site is owned and operated by Morgenstern Publishing, LLC.
This Site is an e-commerce website offering digital and physical goods for purchase.
By accessing or using this Site, you indicate that you have read, understand, and agree to abide by these Terms at all times.
1. Intellectual Property
All content published and made available on our Site, including but not limited to images, text, logos, designs, documents, and downloadable files, is the exclusive property of Morgenstern Publishing, LLC or its licensors. Unauthorized use, reproduction, or distribution is prohibited.
2. Age Restrictions
The minimum age to use our Site is 13 years old. By using this Site, users confirm that they are over 13 years old. We do not assume any responsibility for false statements regarding age.
3. Acceptable Use
Users agree to use the Site legally and not for any unlawful or prohibited purpose. Specifically, users must not:
- Harass or mistreat other users
- Violate intellectual property rights of the Site or third parties
- Hack or gain unauthorized access
- Engage in fraudulent activity
- Post inappropriate or offensive material
Violation of these terms may result in account suspension or termination and further legal action if necessary.
4. User Accounts
Users creating an account on the Site agree to:
- Maintain responsibility for their account’s security and privacy, including passwords.
- Ensure all personal information is accurate and up to date.
- Confirm they are at least 13 years old.
We reserve the right to suspend or terminate accounts found to be in violation of these Terms.
5. User Reviews & Feedback
Customers who have purchased products from morgensternpublishing.store may have the option to submit reviews regarding their experience. By submitting a review, users agree to the following:
- Eligibility – Reviews may only be submitted by verified purchasers. A valid purchase is required before leaving a review.
- Public Display – Reviews are posted publicly, but users may choose to display a nickname instead of their real name. No personal data (such as email addresses) will be displayed.
- Content Guidelines – Reviews must be respectful, accurate, and relevant to the product purchased. The following types of content are prohibited: 1) False or misleading statements. 2) Offensive, defamatory, or inappropriate language. 3) Spam, advertisements, or promotional content.
- Moderation Rights – Morgenstern Publishing reserves the right to remove or modify reviews that violate these guidelines or are deemed inappropriate.
- Use of Reviews – By submitting a review, users grant Morgenstern Publishing a non-exclusive, royalty-free license to use, reproduce, and display the review for promotional or informational purposes, without compensation.
6. Sale of Goods
These Terms apply to all goods displayed on the Site, including out-of-stock items. Available products may include:
- E-books & printed books
- Art prints & merchandise
- Comic books, video games, and tabletop games
All product information provided is as accurate as possible, but we do not guarantee absolute precision. Purchasers assume responsibility when buying goods.
We reserve the right to modify, reject, or cancel orders at any time. If payment has been processed, refunds will be issued where applicable.
7. Payments & Transactions
We accept the following payment methods:
- Credit Card
- Debit Card
- Stripe
By submitting payment information, users authorize transactions. If we suspect fraudulent payment, we reserve the right to cancel or reverse the transaction.
8. Discounts & Promotions
We reserve the right to modify or cancel promotions and discounts at any time without prior notice.
9. Shipping & Delivery
Delivery methods vary depending on the product purchased:
- Physical Products: Standard delivery by post, estimated 10-15 business days.
- Digital Products: Instant email delivery via download link & site account access.
Delivery times are subject to change due to unforeseen circumstances. Users are responsible for providing accurate shipping information, as incorrect details may result in delivery errors.
10. Refunds & Returns
Refund requests must be made within 30 days of receipt. Refunds are accepted for:
- Unsatisfactory goods
- Defective or broken items
- Items that do not match description
No refunds are available for digital products once downloaded.
Returns must be processed by mail. Users must first submit a refund request via the contact form. If approved, goods must be mailed to:
Morgenstern Publishing Returns
999 E Basse Rd Ste 180 #461
San Antonio, TX 78209
Refunds are issued within 2 business days upon receipt and inspection of goods.
11. Guarantees
Refunds are offered for wrongly shipped items or manufacturer errors, provided photo proof is submitted.
12. Third-Party Goods & Services
This Site may offer third-party products or services. We are not responsible for the quality, accuracy, or availability of third-party goods and services.
13. Limitation of Liability
Morgenstern Publishing, LLC and its affiliates shall not be liable for any damages or losses resulting from the use of this Site.
14. Indemnity
Users agree to indemnify Morgenstern Publishing, LLC against any claims, losses, or legal costs arising from their use of the Site.
15. Governing Law
These Terms are governed by the laws of the State of Texas.
16. Severability Clause
If any provision of these Terms is found to be invalid, the remaining provisions shall remain in effect.
17. Changes to These Terms
We may update these Terms to remain compliant with legal requirements or reflect changes to the Site. Users will be notified via email or site notice.
18. Contact Details
For any questions or concerns, contact us:
Email: contact@morgensternpublishing.com
Phone: (210) 960-5593
Address:
Morgenstern Publishing
999 E Basse Rd Ste 180 #461
San Antonio, TX 78209
Or via the feedback form.
Effective Date: 10th of June, 2025