TERMS AND CONDITIONS


These terms and conditions (the "Terms and Conditions") govern the use of
morgensternpublishing.store (the "Site"). This Site is owned and operated by Morgana Morgenstern.


This Site is an ecommerce website.


By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.


Intellectual Property


All content published and made available on our Site is the property of Morgana Morgenstern and the
Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files
and anything that contributes to the composition of our Site.

 

Age Restrictions


The minimum age to use our Site is 13 years old. By using this Site, users agree that they are over 13
years old. We do not assume any legal responsibility for false statements about age.

 

Acceptable Use

 

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not
to:
- Harass or mistreat other users of our Site;
- Violate the rights of other users of our Site;
- Violate the intellectual property rights of the Site owners or any third party to the Site;
- Hack into the account of another user of the Site;
- Act in any way that could be considered fraudulent; or
- Post any material that may be deemed inappropriate or offensive.


If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions,
we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to
take any legal steps necessary to prevent you from accessing our Site.


Accounts

 

When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account,
including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and
truthful and that you will update your personal information if it changes.

3. You are at least 13 years old.


We reserve the right to suspend or terminate your account if you are using our Site illegally or if you
violate these Terms and Conditions.


Sale of Goods


These Terms and Conditions govern the sale of goods available on our Site.


The following goods are available on our Site:
- EBooks;
- Comic Books;
- Art Books;
- Tabletop Games;
- Video Games;
- Merchandise;
- Art Prints; and
- Books.


These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access
it. This includes all products listed as being out of stock. All information, descriptions, or images that
we provide about our goods are as accurate as possible. However, we are not legally bound by such
information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You
agree to purchase goods from our Site at your own risk.


We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel
your order and have already processed your payment, we will give you a refund equal to the amount
you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt
of any refund.


Third Party Goods and Services


Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy
of goods and services made available by third parties on our Site.

 

Payments


We accept the following payment methods on our Site:
- Credit Card;
- Debit; and
- Stripe.


When you provide us with your payment information, you authorize our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorize us to charge the amount due to this payment instrument.


If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to
cancel or reverse your transaction.

 

Discounts and Promotions

 

We reserved the right to modify or cancel any permanent or limited time promotion or discount on

any of our goods at any time and without notice.


Shipping and Delivery


When you purchase goods from our Site, the goods will be delivered through one of the following
methods:
- Standard delivery by post, not including varying processing times. Delivery takes around 5-10
days.; or
- Instant digital delivery for digital products via email link. Downloads also available through
user's site account.


Delivery will take place as soon as reasonably possible, depending on the delivery method selected.
Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include
weekends and statutory holidays.


You will be required to pay delivery charges in addition to the price for the goods you purchase.


You are required to provide us with a complete and accurate delivery address, including the name of the
recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a
result of you providing us with inaccurate or incomplete information.

 

Refunds for Goods


Refund requests must be made within 30 days after receipt of your goods.


We accept refund requests for goods sold on our Site for any of the following reasons:

- Good is unsatisfactory; or

- Good is broken; or
- Good does not match description.


Refunds do not apply to the following goods:
- All digital products after being downloaded.


Returns


Returns can be made by mail. To return a good by mail, follow the following procedure:


1) Buyers must first fill in the contact form at https://morgensternpublishing.store/contact/ with a well-defined
reason for their refund request.

2) If accepted, they must then pack their goods and mail the return to the following address:

Morgenstern Publishing Returns

999 E Basse Rd Ste 180 #461

San Antonio, TX, 78209

3) Refund will be issued within 2 days of receipt and inspection of goods.

 

Refunds not available for digital products after being downloaded.


Guarantees


The following guarantees apply to our Site:
- Refund if shipped the wrong item, or if it suffered from a manufacturing error. Requires photo
proof.


Consumer Protection Law


Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these
Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms
and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict
between these Terms and Conditions and that legislation, the mandatory provisions of the legislation
will apply.


Limitation of Liability


Morgana Morgenstern and our directors, officers, agents, employees, subsidiaries, and affiliates will not
be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from
your use of the Site.


Indemnity


Except where prohibited by law, by using this Site you indemnify and hold harmless Morgana
Morgenstern and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions,
claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site
or your violation of these Terms and Conditions.


Applicable Law


These Terms and Conditions are governed by the laws of the State of Texas.

 

Severability


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent
or invalid under applicable laws, those provisions will be deemed void and will be removed from these
Terms and Conditions. All other provisions will not be affected by the removal and the rest of these
Terms and Conditions will still be considered valid.


Changes


These Terms and Conditions may be amended from time to time in order to maintain compliance with
the law and to reflect any changes to the way we operate our Site and the way we expect users to
behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a
notice on our Site.


Contact Details


Please contact us if you have any questions or concerns. Our contact details are as follows:

 

(210) 201-3787
contact@morgensternpublishing.com

Morgenstern Publishing

999 E Basse Rd Ste 180 #461

San Antonio, TX, 78209


You can also contact us through the feedback form available on our Site.

 

Effective Date: 18th day of July, 2024